Frequently Asked Questions

Getting Started with Jise

What is Jise?

Jise is a food delivery service that bridges the gap between customers and restaurants.

Load up the app on your device, select your preferred meal from your favorite restaurant and one of our runners will have it delivered to you.

We are currently available in: Victoria Island | Lekki | Ikoyi for now, we'll be introducing new locations in the coming weeks to months.

Please send a mail to support@jise.ng, our support unit will be available to respond to your issues.

You can do this via the order note available under every meal page.

You can use the "Chat with a rep" under profile or send us a mail: support@jise.ng

In a situation where a runner arrives the user location and after repeatedly calling the user and a 10 mins wait period, there's still no response - the runner will be cleared from the customer service desk to proceed to leave the location with the meal. Please keep your device handy after ordering your meal on the Jise platfrom.

Merchant Related

The Jise Merchant App allows restaurateurs and cloud kitchen owners effectively manage their food business.

Jise helps list your restaurant and your menu on the platform allowing user easily order meals from your restaurant.

Jise makes a weekly payment of your earnings for the previous week.

Reach out to our support team via the "get help" menu and we'll help manage this process for you.

Reach out to our support team via the "get help" menu and we'll help manage this process for you.

Runner Related

How do I sign up to be a Runner?

Please fill the google forms under our homepage or send a mail to support@jise.ng

You must be within age 18-50. Have a mobile device, and a means of mobility.

After you've filled the form and we've run our background check, we'll give you a call to schedule your kit pickup.

Jise makes a weekly payment of your earnings for the previous week.